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Terms

Client Services Agreement

Plain-language terms for the $150 consultation. Last updated November 2026.

This agreement is between Luminous Medical Solutions, LLC, a Texas limited liability company (“Luminous,” “we”) and the person who books and pays for the consultation (“you”). Booking and paying means you accept it.

1. The service

The service is one 60-minute private video consultation on Saudi healthcare licensing and career pathways. It may cover SCFHS classification and registration, Mumaris+, DataFlow, qualification requirements, documentation, Saudi hospital hiring pathways, and Saudi/GCC CV strategy.

After the call you receive:

Follow-up covers clarification of the plan. It does not include document preparation, form completion, or work on your behalf.

2. Fee and payment

The fee is $150 USD, paid in advance through our secure Stripe payment link, before you choose a time. After payment you go straight to our calendar to pick your session. Your session is confirmed once you have both paid and scheduled. If you pay and cannot find a suitable time, email us for a full refund.

The fee covers the consultation, the written action plan and the 7-day follow-up. It does not include any government, SCFHS, DataFlow, translation or attestation fees, which you pay directly to those bodies.

3. Rescheduling, cancellation and refunds

SituationWhat happens
You reschedule with 24 hours’ notice or moreFree. One reschedule per booking.
You cancel with 24 hours’ notice or moreFull refund.
You cancel or reschedule with less than 24 hours’ noticeNo refund. We may offer one reschedule at our discretion.
You miss the session without noticeNo refund.
We cancel or cannot hold the sessionFull refund, or a new time of your choice.
The action plan has been sentNo refund.

Refunds go back to the original payment method and usually appear within 5 to 10 business days. Send cancellation and reschedule requests to hello@luminousmedicalsolutions.com.

4. What we are and are not

Luminous is a U.S.-based independent consulting company that provides licensing support and career guidance. We are not a recruitment or employment agency, and we do not place candidates, receive fees from employers, or act as your agent. Any introductions we make are informal, at our discretion, and carry no promise of results.

We are not affiliated with SCFHS, DataFlow, the Saudi Ministry of Health, or any healthcare employer. Our guidance reflects our experience and public requirements at the time of the session. Requirements change, so confirm final requirements with the official body.

We do not guarantee classification, registration, DataFlow results, interviews, job offers, visas, salary or any other outcome decided by a third party.

5. Your responsibilities and document security

6. Privacy, confidentiality and note-taking

We keep what you tell us confidential and use it only to prepare for the session, write your action plan and answer follow-up questions. We do not sell or share it, except where the law requires.

The consultation uses an automated note-taking and transcription tool to help prepare your action plan. We do not share the recording or transcript, and we delete them after the action plan is sent. Tell us before or at the start of the call if you prefer not to be transcribed.

Intake answers are sent through a form service (Web3Forms) to our email, booking details are handled by Calendly and Google Meet, and payments are handled by Stripe. We do not see or store your card details.

7. Liability, law and acceptance

The consultation gives general guidance. It is not legal, immigration, medical or financial advice. Our total liability for any claim connected to this service is limited to the fee you paid. We are not liable for decisions by SCFHS, DataFlow, employers or any other third party, or for delays, rejections or changes in their requirements.

This agreement is governed by the laws of Texas, USA. It is the whole agreement between us for this service. A change is valid only if both of us agree to it in writing.

By booking and paying for the consultation, you confirm that you have read and accept this agreement.

Luminous Medical Solutions, LLC · hello@luminousmedicalsolutions.com

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