FAQs

Frequently Asked Questions

What services do you offer in your mobile wound care practice?

Our mobile services include wound care, urgent care, lab work and culture collection, mobile imaging, and risk assessments & screening (pressure injury, fall, nutrition). We bring care directly to you, whether it’s at home, work, or another convenient location. 

 

We also offer telemedicine, providing you with virtual consultations through video or phone calls. It’s a convenient way to receive care from the comfort of your home, where you can discuss symptoms, ask questions, receive medical advice, and even get prescriptions—just like an in-person visit.

Can you provide prescriptions, labs and referrals?

Yes, we are able to prescribe medications and order necessary tests, such as lab work or imaging. We can also refer you to specialists or other healthcare services if needed.

Is mobile wound care covered by insurance or Medicare?

Yes, most mobile medical services are covered by insurances, including Medicare and Medicaid. We work with a variety of insurance plans. Before your appointment, we verify your coverage and explain any potential out-of-pocket costs, so there are no surprises.

How often can I schedule visits and are there after-hours or urgent care services available?

We offer flexible scheduling options, including same-day or next-day appointments, depending on availability. We do our best to accommodate urgent care needs.

What areas do you service and do you charge extra for travel?

Our mobile wound care practice services the private home setting, assisted living communities, independent living communities, long term acute care and workplaces within the DFW Metroplex.

How do you ensure my privacy and confidentiality during home visits?

We take your privacy and confidentiality very seriously. All our mobile wound care services comply with HIPAA regulations, ensuring that your personal health information is protected. During home visits, we take measures to ensure your medical records are securely managed through encrypted digital platforms, just like in a traditional clinic setting.

Contact Us Today

Allow our mobile wound care services to support and guide your healing by offering compassionate and personalized care every step of the way.

Give us a call today, Let us help!